Tech Mash Up: "People “Satisfaction”: Key to Sales, Productivity and Retention Improvement" - December 6th, 2016

Presented by Surefooting Consulting
Becoming “people smart” is a required competency to run a competitive organization and drive sales and profitability while retaining good employees. The seminar will present 5 tiers of people “satisfaction” and impact of 3 key human capital management practices on profitability, productivity, retention and customer satisfaction.

Components of People Satisfaction:
1. Material
2. Community
3. Performance
4. Learning
5. Meaning

Growth Challenges:
1. Hiring quality staff
2. Staff training
3. Staff morale, enthusiasm level and intensity of focus challenges

Human Capital Management Practices Impact on:
1. Performance - Sales Growth and Profit Growth
2. Productivity and Retention
3. Customer Satisfaction
4. Saving Money