Tech Mash Up: "People 'Satisfaction': Key to Sales, Productivity and Retention Improvement" - February 21st, 2017

Presented by Surefooting Consulting
There are lots of smart people. Running a competitive organization, however, takes people smarts. You have to understand people to retain good employees while driving sales and profitability upward. This Tech Mash Up, presented by Surefooting Consulting, will illustrate the five tiers of people satisfaction and demonstrates the impacts of three key human capital management practices.

Components of People Satisfaction:
1. Material
2. Community
3. Performance
4. Learning
5. Meaning

Growth Challenges:
1. Hiring quality staff
2. Staff training
3. Staff morale, enthusiasm level and intensity of focus challenges

Human Capital Management Practices Impact on:
1. Performance - Sales Growth and Profit Growth
2. Productivity and Retention
3. Customer Satisfaction
4. Saving Money