Broadband Business Installation & Repair Technician
WESTMAN COMMUNICATIONS GROUP (Westman) is seeking applications from energetic, highly motivated individuals to become part of our growing team!
Westman is an industry-leading communications provider based in Brandon MB, offering residential and commercial High-Speed Internet, Digital TV, and Phone services in communities across Manitoba. Established in 1977, as a locally owned and operated cooperative, Westman is dedicated to delivering competitive and innovative services, providing an exceptional member experience, and supporting the communities we serve.
What we have to offer:
- Competitive compensation package.
- Comprehensive group benefits plan (extended health; life; dental; vision; GRRSP; and health & wellness).
- Various Learning and Development initiatives, and opportunities to grow within our team!
- Opportunity to participate in company events and activities and enjoy our company perks!
- Provide end-to-end delivery of commercial services, completing outside and inside installations of broadband equipment and services.
- Deliver positive customer experiences by following best practices for customer service.
- Analyze and find solutions for emergency repair situations.
- Repair or replace faulty drop cables.
- Replace faulty broadband electronics, coaxial, and fibre optic cables.
- Document work orders, trouble calls, and site surveys accurately.
- Perform all work in accordance with quality control guidelines and company policies and procedures.
- Minimum Grade 12 education or equivalent. Post-secondary education in Electronics, Telecommunications, or a related field is considered an asset.
- Must have the ability to obtain SCTE Certifications including SCTE-ISBE BPI, SCTE-BPT, SCTE-BPE, and SCTE-BCSS.
- Minimum three years of customer service experience is required.
- Minimum two years’ experience within telecommunications is required.
- Knowledge of or experience in electronic, network, and fibre installation and repair, broadband HFD distribution, construction, and residential and business wiring is required.
- Ability to read and understand plant maps, with an understanding of construction wiring practices.
- Must hold and maintain a valid driver’s license.
- Must have no fear of heights (ladder work) and be able to carry 75 lbs.
- Must be able to be on-call for emergency services as needed with the potential of extended travel.
- Must have the ability to obtain Basic First Aid and CPR C.
Apply today to join our team at WCG's Career Page and begin your exciting career journey with us!
As an equal-opportunity employer, we are committed to an inclusive and barrier free environment at Westman Communications Group and encourage applications from all qualified individuals. If you require a reasonable accommodation at any point during recruitment process or would like to request this posting in an alternate format, please indicate by emailing hr@westmancom.com of the accommodation requirements. While we thank each applicant for their interest, only selected candidates will be contacted.
As an equal-opportunity employer, we are committed to an inclusive and barrier free environment at Westman Communications Group and encourage applications from all qualified individuals. If you require a reasonable accommodation at any point during recruitment process or would like to request this posting in an alternate format, please indicate by emailing hr@westmancom.com of the accommodation requirements. While we thank each applicant for their interest, only selected candidates will be contacted.
